We use USPS Priority shipping. Shipping is FREE if your order is over $75. Items are processed and ship out in 1-2 BUSINESS Days (Monday-Friday) after order is received and take 2-3 business days to be delivered. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. Domestic orders above $250 will be sent with signature confirmation automatically for security purposes. Please keep in mind that USPS is a government agency and does not deliver or operate on national holidays.
Kosa Bella is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.